Privacy Policy
How we collect, use, and protect your personal information.
This Privacy Policy explains how Reinly collects, uses, and protects your personal information when you use our service.
1. Information we collect
Information you provide
- Account details — name, email, phone, password.
- Profile content — photos, bio, location, preferences.
- Listing content — horse details, photos, pricing, health history.
- Messages exchanged through Reinly inbox.
Information we collect automatically
- Device & browser info, IP address, log data.
- Usage analytics — pages viewed, searches performed, features used.
2. How we use your information
We use the information to operate the marketplace, personalise listings and recommendations, communicate with you, prevent fraud, and comply with legal obligations.
3. How we share your information
We share information with other Reinly users (e.g. when you message a seller), with service providers who help us operate the platform (hosting, email, analytics), and when required by law.
We do not sell your personal information.
4. Your rights
Depending on where you live, you may have rights to access, correct, delete, or export your personal information. You can exercise these rights from your account settings or by contacting support.
5. Security
We use industry-standard safeguards to protect your information, including encryption in transit, access controls, and regular security reviews. No system is 100% secure — please use a strong password and enable two-factor authentication where available.
6. Cookies
Reinly uses cookies and similar technologies to keep you signed in, remember preferences, and measure how the site is used. See our Cookie Policy for details.
7. Children
Reinly is not directed at children under 18 and we do not knowingly collect their personal information.
8. Changes
We may update this Privacy Policy from time to time. Material changes will be highlighted on the site or sent to you by email.
9. Contact
Questions about this Privacy Policy? Use the Contact support button below or email privacy@reinly.com.