Reporting a listing or user
Reasons we accept and what happens after you submit a report.
Anyone signed in to Reinly can report a listing or user. Reports are confidential — the reportee doesn't see who submitted.
Reasons we accept
- Spam or scam
- Misleading or inaccurate information
- Suspicious account
- Offensive or abusive behavior
- Safety concern
- Animal welfare concern
- Duplicate listing
- Wrong category
- Harassment
- Fraudulent activity
- Other (description required)
What we do with reports
Every report goes to a SuperAdmin review queue. Most get triaged within a business day. We may hide content, suspend accounts, or escalate to authorities depending on severity.
What you'll hear back
For most reports — nothing. We resolve quietly. For serious reports we may follow up via email if we need more info.
Misreporting
Repeated false reports affect your account standing. Use the tool when something's actually wrong, not to settle disputes.